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🎉 New Introducing Knowledge Base 2.0
Customer service software for people who care, from people who care.
With ThriveDesk, effortlessly manage all your customer support requests in a single place so you can focus on driving business growth.
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Chat Assistant
Convert customers at scale with our live chat Assistant
Optimize conversions, prevent cart abandonment, and be there for your customers when they need you with ThriveDesk’s Live Chat feature.
Learn more about Live Chat
Realtime data
Discover real-time insights into your customers' origins and website activities.
Custom branded
Customize endlessly to make sure customers always recognize your unique brand identity.
Chat + Email
Maintain customer engagement by following up on emails, even if they leave live chat.
“The ThriveDesk team truly exceeded expectations with their exceptional work on integrating SureCart. Their dedication resulted in a powerful integration that surpassed all our requirements.”
Sujay Pawar
CEO, Brainstorm Force
Inbox
Streamline tickets and customer conversations all in one place
Unify your team's emails in a collaborative shared inbox, fostering teamwork, enhancing productivity, and cultivating valuable relationships.
Learn more about Inbox
Ticketing
Save time on data entry, focus on customer success. Prioritize critical issues with ticket routing in your help desk.
Collaboration
Effortlessly collaborate with colleagues, solving complex problems while keeping customers informed of real-time progress.
Integrations
Seamlessly integrate with your preferred apps or existing ones, eliminating the need to juggle multiple platforms. Keep everything in one place.
AI Powered
AI enhances support by automating tasks, offering personalized recommendations, and providing quick, accurate solutions.
Automation
Effortlessly decrease support volumes and boost customer satisfaction with chatbot and automation.
Portal
Empower customers with a secure portal for ownership and seamless ticket conversations, leading to faster issue resolution.
“ThriveDesk is a game-changer! After years of frustration, I finally found a helpdesk with essential features, WordPress integrations, fantastic support, and reasonable pricing. Highly recommended for any business”
Nelson Miller
Owner of Pee-Aye Creative
Proactive Support
Help your customers help themselves and slash support volume
Optimize support operations with an extensive article repository, reducing tickets, repetitive logs, and improving resolution times. Empower customers with self-service access to problem-solving resources.
Learn more about Proactive SupportFrom app to website, 24/7 help when customer in need
ThriveDesk Assistant revolutionizes your website or app experience by suggesting help content, providing live chat, and enabling instant support history access -- all without leaving your website or app.
- Search article instantly
- Read them inside Assistant
- Quick contact form
- Initiate live chat with support agent
Make it look and feel like your brand
Effortlessly customize our stunning, mobile-responsive themes to perfectly align with your brand's identity and aesthetics.
- Use your own domain
- Upload your logo
- Match your brand colors
- A selection of Google Fonts
Easy article creation with powerful reporting
Enhance your articles with ease by adding text, images, hyperlinks, tables, and videos. Take control of organization and relevance by selecting categories, linking related articles, and customizing essential SEO details.
With our intuitive interface, crafting engaging and informative content has never been simpler or more efficient.
Learn moreWith our intuitive interface, crafting engaging and informative content has never been simpler or more efficient.
Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
Go to integrationsMultilingual
Speak to your language
Is English not a primary language? no issue. ThriveDesk supports five languages, and we are continually working to add more.
Here’s what some of our customers have to say since switching to ThriveDesk.
