All updates
Improvement
Real-Time Label Updates & Thread Editor Controls
Labels now update in real time, conversations stay in sync, and the chat widget shows loading states while content loads.
Real-Time Label Updates
Labels (tags) on conversations are now updated instantly via sockets. They can be added, removed, or modified in real time—without duplicates or lag—keeping the entire workspace in sync.
Chat Widget Enhancements
Skeleton loading has been added to both the Knowledge Base docs sidebar and chat widget articles, improving the user experience when loading content.
Thread Action Editor
A new minimize/maximize option makes it easier to manage the editor while working inside threads.
Improvements
- Updated page size options on the conversations page for more flexibility.
Bug Fixes
- Fixed issue where chatroom last message wasn’t appearing in lists or message views.
- Fixed chatroom updates not reflecting correctly when agents accepted conversations.
- Fixed overlay stacking issue in the change contact modal.
