Shopify survey apps are software tools designed to help online store owners gather valuable customer feedback and insights. These apps can be used to create and send customers custom surveys, asking for product feedback, customer service, shipping times, and more. With the data gathered from these surveys, store owners can make informed decisions about their business, identify areas for improvement, and tailor their offerings to meet customer needs better.
Some common features of Shopify survey apps include customizable survey templates, real-time data analysis, and integration with email marketing platforms.
By using these tools, store owners can gain a deeper understanding of their customers and build stronger relationships with them over time.
8 Best Survey Apps for Shopify
POWR Customer Feedback Survey
by POWR.io
There are numerous uses for surveys. Get information on the experience your customers had after making a purchase on your website. Acquire useful information on things like product variety, retail layout, and purchasing convenience, among other things. The possibilities for using a survey are endless. You can quickly create professional surveys and begin collecting high-quality data thanks to a wide range of integrations and pre-built professional templates.
View MoreFairing Post Purchase Surveys
by Fairing
Obtain more useful customer insights in one week than the majority of survey tools do in a whole year. Throughout your post-purchase experience, Fairing’s Question StreamTM deploys a customizable timeline of post-survey questions, attaching each response to your customer’s order data and dispersing the insights across your marketing stack. Get exclusive information on competition analysis, CRO, attribution, personalization, and more.
View MoreFuzzy Surveys
by Promo.ai
You can quickly begin gathering customer insights using Fuzzy Surveys to boost sales and improve customer happiness. You can quickly add surveys using our editor to the order confirmation screen to get feedback and learn what your consumers want and need next. Fuzzy surveys provide information that has been shown to raise average order value (AOV) and enhance marketing chances.
View MoreGrapevine Post Purchase Survey
by Union Works Apps
Create surveys with Grapevine fast and efficiently, collect zero-party data, and learn more about your customers. Multiple choice, NPS, HDYH, and more! Use the data to guide your marketing efforts and learn more about the true origins of your clientele. All submissions, including the sale amount for each customer, will be tracked by Grapevine. You may compare spend totals and the highest performing channels as a result.
View MoreUserLoop Post Purchase Surveys
by UserLoop
Use the zero-party data that is obtained directly from your clients during their purchasing experience to transform your online store. A quick one-time setup will provide you access to a steady flow of insightful information. UserLoop uses the most recent OpenAI ChatGPT technology to evaluate customer feedback intelligently in order to help you identify high-value client categories. Improve the performance of your online store by better understanding your customers.
View MoreKedora ‑ Post Purchase Surveys
by Kedora Studio
You may design an infinite number of unique surveys using Kedora After Purchase Surveys. You can get more details about your customers by setting up a post-purchase survey. You can promise them a reward if they respond. You can increase your post-purchase orders thanks to this reward. Also, we offer a thorough dashboard that you may use to examine the responses and post-purchase orders. Also, we have other connectors like Flow and Klaviyo.
View MoreArk — Checkout Upsell & Survey
by Shop Apps
The best approach to raise your income and AOV without needing to increase visitors is with customized thank you pages. With Ark, you can showcase enticing upsell and cross-sell offers right on your thank you page (order summary page). You have complete control over the design, colors, and texts to match your store’s aesthetic. Analyze what works. With a simple drag and drop editor on any theme, you can take complete control of your thank you page!
View MorePeek! ‑ Better Replay & Survey
by CartKit
Along with the session recording, you may view the browser, session duration, location, and timestamp for each session. learn more about how customers behave so you can study it, concentrate on what matters, or get rid of what isn’t working. To get feedback directly from your clients, create easy questionnaires. Ask concise inquiries that flow naturally towards the checkout page. Have a direct line of communication with your customers so you can identify any pain points in your store and improve performance.
View MoreRunning the store behind the apps
An app stack is only half of running a Shopify store. The other half is answering the people buying from you. The ThriveDesk Shopify integration brings each shopper’s orders into the conversation, so your team and Neo, the AI agent, can answer them in live chat from one place.
More on this: Ecommerce support · All Shopify app roundups