Product Updates
Articles [28]
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Apr 17, 2023 8 min
ThriveDesk + Freemius Integration: Elevate Your Customer Support Experience
Has it ever occurred to you that every customer interaction is an opportunity to strengthen your brand and create a lasting impression? By providing top-notch customer support, you're not only…
Parvez Akther
Product Updates
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Apr 5, 2023 8 min
Recap Q1 2023: WPPortal, Learning Hub, SureCart integration and more…
Ayoooo!! We’re back, and this time we’re here to drop a refresher on all the fire hits we’ve been dropping the last few months. 🔥💯😎 As always, our team has worked tirelessly to provide our…
Parvez Akther
Product Updates
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Mar 22, 2023 7 min
Introducing WPPortal & API – Bringing your customers closer to WordPress
There was a time when software manufacturers were stingy, rigid, and set in their own ways. They changed the world around them through innovation but expected the public to understand the…
Parvez Akther
Product Updates
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Feb 27, 2023 4 min
Privacy First: Why ThriveDesk Has Disabled Email Open Tracking
Greetings, fellow privacy enthusiasts! At ThriveDesk, we take privacy and security seriously and have fire jokes to boot! So, let's start this blog post with a joke: why did the email marketer…
Parvez Akther
Product Updates
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Feb 6, 2023 8 min
SureCart Customer Support: How to Set Up the ThriveDesk Integration
How to set up SureCart customer support in ThriveDesk: see orders, shipping and subscriptions in each ticket, refund with permissions, and add AI.
Parvez Akther
Product Updates
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Jan 17, 2023 4 min
Saved Reply Redesigned
Happy New Year, folks! It's a new year, and with it comes new resolutions, goals, and opportunities to be more productive and efficient. And let's be honest, who doesn't love an amazing time-saving…
Parvez Akther
Product Updates
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Oct 25, 2022 8 min
Say Hello to ThriveDesk’s New Multilingual Support
When you’re a business owner, nothing comes closer to customer satisfaction. As the internet has vastly expanded and made spaces for online business, then why do we restrict to customers in our…
Parvez Akther
Product Updates
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Sep 19, 2022 3 min
Release Notes, August 2022: Live visitor tracking, faster chat widget, improved Doc & more!
Welcome to ThriveDesk’s monthly release note! Since our launch of ThriveDesk 2.0, our team has been working tirelessly to release new features and optimize the platform everyday. We’ve done some…
Parvez Akther
Product Updates
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Jun 8, 2022 9 min
ThriveDesk 2.0 – Customer Support Reimagined
ThriveDesk version 2.0. What!😮 Yes, it's here folks. This is not just some facelifting, cosmetic changes and introduction of a few new features and functionality; it looks like a whole new software…
Parvez Akther
Product Updates
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Jan 25, 2022 3 min
Introducing ThriveDesk Knowledge Base
Our KB team has been hard at work delivering the best Knowledge Base from the ground up
Parvez Akther
Product Updates
