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Undo Send — Take Back a Reply Before It’s Too Late

A few seconds to pull back a reply after you hit Send.

Undo Send — Take Back a Reply Before It’s Too Late

We’ve all been there — you hit Send and immediately spot a typo, realize you forgot an attachment, or just change your mind. Starting today, you have a short window to pull it back.

Undo Send delays your outgoing emails by a few seconds, giving you just enough time to cancel before the message leaves your inbox.

How It Works

Once enabled, every reply you send will be held briefly before going out. A countdown appears — and if you need to cancel, one click pulls it back instantly. No awkward follow-up emails, no “please ignore my last message.”

Configurable Cancellation Window

You choose how long the delay lasts. Head to Settings → Personal → Preferences → Undo Sending and pick what works for you:

A longer window gives you more time to catch a mistake. A shorter one gets your reply out faster. Pick whichever fits how you work.

  • 5 seconds
  • 10 seconds
  • 15 seconds
  • 20 seconds
  • 30 seconds

Remarkably simple, surprisingly capable AI support platform

Shared inbox, live chat, and a help center — plus AI that does more than reply: it resolves tickets, takes action, and updates customers on its own.