Media Manager & Video Support for Knowledge Base

Animated Search Placeholder

We’ve added animated text to the search placeholder, so it suggests things people can search for.

Media Manager for Image & Video Blocks

Now you can easily add and manage images and videos directly in your Knowledge Base articles with full Media Manager support.

AI Engine Enhancements

• Dynamic API Endpoint Settings: Configure API endpoints directly from the AI settings page for more flexibility.
• Webpage Crawl Feature: Train your AI engine by crawling web pages and pulling in real content to expand knowledge coverage.

Improvements

• Prevented stale cached data when switching tenants.
• Added spam alert notifications for suspicious incoming emails.

Bug Fixes

• Fixed an issue where forwarded messages were being clipped.
• Fixed a bug where additional email bounce data from Postmark was not being fetched correctly.