All updates
Improvement

Refined Chat Widget Settings & Smarter Search Filters

Cleaner chat widget settings, multi-select search filters, and a batch of UI fixes.

Chat Widget Settings Improvements

The chat widget settings panel has been refactored with a cleaner UI and skeleton loaders for the Q&A section. Debounce has been added to reduce unnecessary updates, and clearer error messaging helps when credits run low.

Smarter Search & Filtering

Search now supports multiple selection in filters, giving you more flexibility when narrowing results.

Improvements

  • Updated per-page option in the Q&A section.
  • Enhanced tab highlights and padding adjustments in chat widget settings.
  • Small UI updates for consistency.

Bug Fixes

  • Fixed issue where drafts closed the entire auto-reply flow.
  • Fixed multiple inboxes showing after creation.
  • Fixed flickering issues in AI settings.
  • Fixed problems with multiple search filters not working as expected.

Remarkably simple, surprisingly capable AI support platform

Shared inbox, live chat, and a help center — plus AI that does more than reply: it resolves tickets, takes action, and updates customers on its own.