All updates
Improvement
Refined Navigation, Improved Labels & Cleaner Conversation UI
A refreshed contact UI, a new conversation navigator toggle, and label management that scales to bigger workspaces.
Contact & Conversation Navigation
We’ve refreshed the contact UI and introduced a new conversation navigator toggle. This makes it easier to switch between views and quickly manage conversations.

Label Management
Inbox labels now include “see more” and searching options for faster access. In addition, a new pagination option has been added in label settings, making label-heavy workspaces easier to manage.

Improvements
- Repositioned documents in the ThriveDesk header for better accessibility.
- Long excerpts in chat navigator are now truncated for cleaner display.
- Updated conversation layout for more consistency across views.
Bug Fixes
- Fixed loading issue in chat widget settings.
- Corrected time duration display in chat navigator.
- Fixed wrong excerpt issue in live chat navigator.