All updates
Integration

Stripe Integration

Connect Stripe to see customer billing and transaction history inside ThriveDesk, plus improvements to navigation, conversation handling, and a set of bug fixes.

Now you can connect Stripe directly to ThriveDesk. Access customer billing details and transaction history right inside your workspace to provide faster, more informed support.

Auto-Fetch Last Ticket

When revisiting a customer, the system will now automatically pull their last ticket, giving you immediate context and saving time.

Improvements

  • Improved tab and popover components for a more consistent and modern interface.
  • Conversations now auto-advance, so you move straight to the next one.
  • CC recipients are kept in conversations instead of being dropped.

Bug Fixes

  • Fixed an issue where the message body disappeared in thread view.
  • Fixed a problem with the automation inbox dropdown width, ensuring it displays correctly.
  • Fixed a bug with the conversation navigator skeleton, which wasn’t loading properly.
  • Fixed a message sending issue on the create conversation page.

Remarkably simple, surprisingly capable AI support platform

Shared inbox, live chat, and a help center — plus AI that does more than reply: it resolves tickets, takes action, and updates customers on its own.