The Customer Support Blog
Articles [363]
-
Dec 29, 2023 2 min
Introducing Live Visitor Map
As we bid farewell to an incredible year of innovation and growth, we are thrilled to unveil our grand finale for 2023 - the much-anticipated 'Live Visitor Map'! 🌍✨ After months of dedication, hard…
Parvez Akther
Product Updates
-
Dec 28, 2023 13 min
Comparing the 7 Best WordPress Knowledge Base Themes
Adding a knowledge base to your WordPress site? The right theme makes all the difference. In this article, we explore 7 top knowledge base themes. We picked these based on extensive research…
Parvez Akther
Resources
-
Dec 19, 2023 9 min
Awesome Support vs SupportCandy: WordPress Help Desks Compared (2026)
Compare Awesome Support vs SupportCandy on WordPress ticketing, reporting, and pricing model to see which free plugin fits your WooCommerce store.
Parvez Akther
Comparison
-
Dec 18, 2023 9 min
ThriveDesk vs Awesome Support: WordPress Help Desks Compared (2026)
Compare Awesome Support vs ThriveDesk on WordPress ticketing, live chat, and pricing to find the better help desk for your WooCommerce store.
Parvez Akther
Comparison
-
Dec 14, 2023 14 min
6 Best SupportCandy Alternatives for WooCommerce Stores in 2026
Compare six SupportCandy alternatives for a WooCommerce store: pricing model, WordPress fit and what's included past tickets. Checked September 2026.
Parvez Akther
Comparison
-
Dec 5, 2023 9 min
ThriveDesk vs SupportCandy: WordPress Help Desks Compared (2026)
Compare SupportCandy vs ThriveDesk on WordPress ticketing, live chat, and pricing to find the better help desk for your WooCommerce store.
Parvez Akther
Comparison
-
Nov 26, 2023 11 min
6 Best WordPress Ticketing System Plugins Compared in 2026
Compare 6 WordPress ticketing system plugins in 2026 for WooCommerce stores: price, live chat and order data. Prices checked through September 2026.
Parvez Akther
Comparison
-
Nov 20, 2023 11 min
10 Best WordPress Helpdesk Plugins for Customer Support in 2026
Compare 10 WordPress helpdesk plugins in 2026 for WooCommerce stores: price, live chat and order data. Prices checked through September 2026.
Parvez Akther
Comparison
-
Nov 3, 2023 9 min
How to Set Up a WooCommerce Customer Support Plugin With Order Data and AI
How to set up a WooCommerce customer support plugin step by step: orders in every ticket, refunds with permissions, an AI agent and a My Account help center.
Parvez Akther
Product Updates
-
Oct 29, 2023 7 min
Intercom vs Gorgias: Which Fits Your Ecommerce Team in 2026?
Compare Intercom vs Gorgias for small and midsize ecommerce teams on pricing, ticket volume, AI fees, and Shopify order tools, then see which fits.
Parvez Akther
Comparison
-
Oct 25, 2023 7 min
Zoho Desk vs Gorgias: Ecommerce Help Desk Software Compared (2026)
Compare Zoho Desk vs Gorgias on pricing, ecommerce fit and AI costs, then see which one suits your store's ticket volume and budget.
Parvez Akther
Comparison
-
Oct 24, 2023 14 min
How to Handle Customer Complaints and Issues for Better Customer Experience in Ecommerce
Customer complaints occur when there's a gap between what a business promises and what customers actually experience. This happens when customers perceive a brand differently from their actual…
Parvez Akther
Customer Support
