The Customer Support Blog
Articles [363]
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Oct 5, 2023 7 min
Zendesk vs Intercom: Which Fits Your Ecommerce Team in 2026?
Compare Zendesk vs Intercom for small ecommerce support teams on pricing, AI fees, and support depth, then see where ThriveDesk fits your store.
Parvez Akther
Comparison
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Oct 1, 2023 7 min
Squarespace vs Wix: Website and Store Builders Compared (2026)
Compare Squarespace vs Wix on templates, apps, ecommerce depth, and fees, and see where ThriveDesk fits once your store needs support.
Parvez Akther
Comparison
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Sep 3, 2023 11 min
Unlocking the Secret: How to Meet Customer Satisfaction
Hey there! Do you want to build a loyal customer base by ensuring great customer satisfaction, huh? Well, you've come to the right place. In this article, we'll unlock the secret on how to meet…
Parvez Akther
Customer Support
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Aug 24, 2023 9 min
Shopify vs Wix: Ecommerce Website Builders Compared (2026)
Compare Shopify vs Wix on templates, apps, ecommerce depth, and fees, and see where ThriveDesk fits once either store needs support.
Parvez Akther
Comparison
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Aug 8, 2023 2 min
@mention your teammate
We're thrilled to announce a powerful addition to ThriveDesk that will take your customer support collaboration to the next level! Say hello to the Mention Feature, designed to streamline teamwork…
Parvez Akther
Product Updates
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Jul 27, 2023 29 min
Chat GPT vs Google Bard (Now Gemini): The Battle for AI Dominance
Artificial intelligence (AI) language models have emerged as a transformative force, reshaping how we communicate and interact with technology. As the demand for advanced natural language processing…
Parvez Akther
Resources
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Jul 19, 2023 2 min
Conversation priority
Streamline your customer support with the new priority system. You can prioritize conversations manually or through workflow automation. With the new priority system, your support agents can easily…
Parvez Akther
Product Updates
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Jul 12, 2023 6 min
Introducing Wix integration
If you run an eCommerce business you will find the following scenario to be an all but familiar one: It's a busy day in the office, and your customer support team is swamped with inquiries about…
Parvez Akther
Product Updates
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Apr 17, 2023 8 min
ThriveDesk + Freemius Integration: Elevate Your Customer Support Experience
Has it ever occurred to you that every customer interaction is an opportunity to strengthen your brand and create a lasting impression? By providing top-notch customer support, you're not only…
Parvez Akther
Product Updates
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Apr 9, 2023 11 min
AI Customer Service Software for Online Stores: 6 Tools Compared in 2026
Compare AI customer service software for online stores: six tools, how each one bills for AI, and which is affordable on a startup budget.
Parvez Akther
Customer Support
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Apr 5, 2023 8 min
Recap Q1 2023: WPPortal, Learning Hub, SureCart integration and more…
Ayoooo!! We’re back, and this time we’re here to drop a refresher on all the fire hits we’ve been dropping the last few months. 🔥💯😎 As always, our team has worked tirelessly to provide our…
Parvez Akther
Product Updates
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Apr 3, 2023 15 min
Breaking the Chains: How to Overcome 7 Common SaaS Growth Roadblocks
You identified a problem in the world of internet, you did some market research and bam! You started your own SaaS company. Things were all going well until you hit a roadblock; or more like traffic…
Parvez Akther
Resources
